DESCRIPTION
When the back door cannot be opened, one of the following may be malfunctioning: 1) the multiplex network door ECU, 2) back door lock assembly, 3) back door opener switch assembly, 4) main body ECU (multiplex network body ECU) or 5) certification ECU (smart key ECU assembly).
WIRING DIAGRAM
CAUTION / NOTICE / HINT
Note
Inspect the fuses for circuits related to this system before performing the following procedure.
If the certification ECU (smart key ECU assembly) or main body ECU (multiplex network body ECU) is replaced, refer to Service Bulletin.
If the certification ECU (smart key ECU assembly) is replaced, refer to Service Bulletin.
If the main body ECU (multiplex network body ECU) is replaced, refer to Service Bulletin.
The back door closer system uses the CAN communication system. First, confirm that there are no malfunctions in the CAN communication system. Refer to How to Proceed with Troubleshooting.
As the door control battery is installed between the vehicle battery and main body ECU (multiplex network body ECU), first perform the inspections in On-Vehicle Inspection to confirm that there are no malfunctions in the power source circuit for the main body ECU (multiplex network body ECU) before performing this troubleshooting procedure.*
*: w/o Canister Pump Module with Door Ajar Warning Function
PROCEDURE
CHECK FOR DTC
Check for DTCs.
| Result | ||||||||
|---|---|---|---|---|---|---|---|---|
|
| B |
|
GO TO DTC CHART Click here |
| C |
|
GO TO DTC CHART Click here |
| A |
|
CHECK BASIC FUNCTIONS
Check the basic functions of the power door lock.
| OK |
|---|
| The basic functions of the power door lock can be operated normally. |
| Result | |||
|---|---|---|---|
|
| NG |
|
GO TO POWER DOOR LOCK CONTROL SYSTEM Click here |
| OK |
|
READ VALUE USING GTS (Back Door Open)
Connect the GTS to the DLC3.
Turn the engine switch on (IG).
Turn the GTS on.
Enter the following menus: Body Electrical / Main Body / Data List.
Read the Data List according to the display on the GTS.
| Tester Display | Measurement Item | Range | Normal Condition | Diagnostic Note |
|---|---|---|---|---|
| Back Door Open | Back door condition signal | Prohibit or Permit | Prohibit: Back door locked Permit: Back door unlocked |
- |
| Tester Display |
|---|
| Back Door Open |
| OK |
|---|
| On the GTS screen, Permit or Prohibit is displayed accordingly. |
| Result | |||
|---|---|---|---|
|
| NG |
|
REPLACE MAIN BODY ECU (MULTIPLEX NETWORK BODY ECU) Click here |
| OK |
|
READ VALUE USING GTS (Door Lock Status)
Connect the GTS to the DLC3.
Turn the engine switch on (IG).
Turn the GTS on.
Enter the following menus: Body Electrical / Back Door / Data List.
Read the Data List according to the display on the GTS.
| Tester Display | Measurement Item | Range | Normal Condition | Diagnostic Note |
|---|---|---|---|---|
| Door Lock Status | Back door lock condition signal | Lock or Unlock | Lock: Back door locked Unlock: Back door unlocked |
- |
| Tester Display |
|---|
| Door Lock Status |
| OK |
|---|
| On the GTS screen, Lock or Unlock is displayed accordingly. |
| Result | |||
|---|---|---|---|
|
| NG |
|
REPLACE MULTIPLEX NETWORK DOOR ECU Click here |
| OK |
|
READ VALUE USING GTS (Tr/B-Door Unlock SW)
Connect the GTS to the DLC3.
Turn the engine switch on (IG).
Turn the GTS on.
Enter the following menus: Body Electrical / Entry&Start / Data List.
Read the Data List according to the display on the GTS.
| Tester Display | Measurement Item | Range | Normal Condition | Diagnostic Note |
|---|---|---|---|---|
| Tr/B-Door Unlock SW | Back door opener switch assembly signal | OFF or ON | OFF: Back door opener switch assembly off ON: Back door opener switch assembly on |
- |
| Tester Display |
|---|
| Tr/B-Door Unlock SW |
| OK |
|---|
| On the GTS screen, ON or OFF is displayed accordingly. |
| Result | |||
|---|---|---|---|
|
| NG |
|
INSPECT BACK DOOR OPENER SWITCH ASSEMBLY Click here |
| OK |
|
INSPECT BACK DOOR LOCK ASSEMBLY
Remove the back door lock assembly.
Inspect the back door lock assembly.
| Result | |||
|---|---|---|---|
|
| NG |
|
REPLACE BACK DOOR LOCK ASSEMBLY Click here |
| OK |
|
CHECK HARNESS AND CONNECTOR (BACK DOOR LOCK ASSEMBLY - MULTIPLEX NETWORK DOOR ECU AND BODY GROUND)
Disconnect the Z7 back door lock assembly connector.
Disconnect the Z16 and Z17 multiplex network door ECU connectors.
Measure the resistance according to the value(s) in the table below.
| Standard Resistance | ||||||||||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
| Result | |||
|---|---|---|---|
|
| NG |
|
REPAIR OR REPLACE HARNESS OR CONNECTOR |
| OK |
|
REPLACE MULTIPLEX NETWORK DOOR ECU
Temporarily replace the multiplex network door ECU with a new or known good one.
| Result | ||
|---|---|---|
|
| NEXT |
|
CHECK BACK DOOR OPEN OPERATION
Check the back door open operation.
| Result | ||||||
|---|---|---|---|---|---|---|
|
| A |
|
END (MULTIPLEX NETWORK DOOR ECU WAS DEFECTIVE) |
| B |
|
REPLACE MAIN BODY ECU (MULTIPLEX NETWORK BODY ECU) Click here |
INSPECT BACK DOOR OPENER SWITCH ASSEMBLY
Remove the back door opener switch assembly.
Inspect the back door opener switch assembly.
| Result | |||
|---|---|---|---|
|
| NG |
|
REPLACE BACK DOOR OPENER SWITCH ASSEMBLY Click here |
| OK |
|
CHECK HARNESS AND CONNECTOR (BACK DOOR OPENER SWITCH ASSEMBLY - CERTIFICATION ECU (SMART KEY ECU ASSEMBLY) AND BODY GROUND)
Disconnect the Z8 back door opener switch assembly connector.
Disconnect the R1*1 or S5*2 certification ECU (smart key ECU assembly) connector.
*1: for LHD
*2: for RHD
Measure the resistance according to the value(s) in the table below.
| Standard Resistance | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
||||||||||||
|
| Result | |||
|---|---|---|---|
|
| OK |
|
REPLACE CERTIFICATION ECU (SMART KEY ECU ASSEMBLY) |
| NG |
|
REPAIR OR REPLACE HARNESS OR CONNECTOR |