AUDIO AND VISUAL SYSTEM(w/o Multi-display) PROBLEM SYMPTOMS TABLE

Tip:
  • Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.

  • Inspect the fuses and relays related to this system before inspecting the suspected areas below.

Table 1. Audio Function

Symptom

Suspected Area

Link

Pressing power switch does not turn on system

Proceed to "Pressing Power Switch does not Turn on System"

Proceed to "Radio Receiver Power Source Circuit"

Proceed to "AVC-LAN Circuit"

Replace radio receiver assembly

Panel switch does not function

Proceed to "Steering Pad Switch Circuit"

Proceed to "AVC-LAN Circuit"

Replace radio receiver assembly

No sound can be heard from speakers (Audio is mute)

Proceed to "No Sound can be Heard from Speakers"

Proceed to "Radio Receiver Power Source Circuit"

Proceed to "Stereo Component Amplifier Power Source Circuit"

Proceed to "Sound Signal Circuit between Radio Receiver and Stereo Component Amplifier"

Proceed to "Sound Signal Circuit between Radio Receiver and Multi-media Interface ECU"

Proceed to "Sound Signal Circuit between Multi-media Interface ECU and Stereo Jack Adapter"

Proceed to "Mute Signal Circuit between Radio Receiver and Stereo Component Amplifier"

Proceed to "Mute Signal Circuit between Radio Receiver and Multi-media Interface ECU"

Proceed to "Speaker Circuit"

Replace stereo component amplifier assembly

Replace multi-media interface ECU

Replace radio receiver assembly

Sound quality is bad in all modes (Volume is too low)

Proceed to "Poor Sound Quality in All Modes (Low Volume)"

Proceed to "Speaker Circuit"

Proceed to "Sound Signal Circuit between Radio Receiver and Stereo Component Amplifier"

Proceed to "Sound Signal Circuit between Radio Receiver and Multi-media Interface ECU"

Proceed to "Sound Signal Circuit between Multi-media Interface ECU and Stereo Jack Adapter"

Proceed to "Mute Signal Circuit between Radio Receiver and Stereo Component Amplifier"

Click here

Proceed to "Mute Signal Circuit between Radio Receiver and Multi-media Interface ECU"

Replace stereo component amplifier assembly

Replace multi-media interface ECU

Replace radio receiver assembly

ASL does not function

Proceed to "Speed Signal Circuit"

External device sound cannot be heard or sound quality is bad (Stereo jack is used)

Proceed to "Radio Receiver Power Source Circuit"

Proceed to "Sound Signal Circuit between Radio Receiver and Stereo Jack Adapter"

Replace No. 1 stereo jack adapter assembly

Replace radio receiver assembly

Abnormal noise occurs

Proceed to "Noise occurs"

Replace radio receiver assembly

Radio broadcast cannot be received or poor reception

Proceed to "Radio Broadcast cannot be Received (Poor Reception)"

CD cannot be inserted/played or CD is ejected right after insertion

Proceed to "Radio Receiver Power Source Circuit"

Proceed to "CD cannot be Inserted/Played or CD is Ejected Right After Insertion"

CD cannot be ejected

Proceed to "Radio Receiver Power Source Circuit"

Proceed to "CD cannot be Ejected"

Sound quality is bad only when CD is played (Volume is too low)

Proceed to "Sound Quality is Bad Only when CD is Played (Volume is Too Low)"

CD sound skips

Proceed to "CD Sound Skips"

Radio receiver cannot be illuminated at night

Proceed to "Illumination Circuit"

Replace radio receiver assembly

Table 2. Steering Pad Switch Function

Symptom

Suspected Area

Link

Audio system cannot be operated with steering pad switch

Proceed to "Steering Pad Switch Circuit"

Replace radio receiver assembly

Steering pad switch cannot be illuminated at night

Proceed to "Illumination Circuit"

Replace radio receiver assembly

Table 3. "Bluetooth" Function

Symptom

Suspected Area

Link

Cellular phone registration failure, phone directory transfer failure

Proceed to "Cellular Phone Registration Failure, Phone Directory Transfer Failure"

Cellular phone cannot send/receive

Proceed to "Cellular Phone cannot Send/Receive"

Proceed to "Steering Pad Switch Circuit"

Replace radio receiver assembly

The other caller's voice cannot be heard, is too quiet, or distorted

Proceed to "The Other Caller's Voice cannot be Heard, is too Quiet, or Distorted"

Replace radio receiver assembly

The other caller cannot hear your voice, or your voice is too quiet or distorted

Proceed to "The Other Caller cannot Hear Your Voice, or Your Voice is too Quiet or Distorted"

Proceed to "Microphone Circuit between Microphone and Radio Receiver"

Replace telephone microphone assembly

Replace radio receiver assembly

Table 4. "Bluetooth" Audio Function*

Symptom

Suspected Area

Link

Portable player cannot be registered

Proceed to "Portable Player cannot be Registered"

Replace radio receiver assembly

Portable player cannot be connected manually/automatically

Proceed to "Portable Player cannot be Registered"

Proceed to "Portable Player cannot be Connected Manually/Automatically"

Replace radio receiver assembly

Cellular phone with portable audio function cannot be recognized as "Bluetooth" audio device even when connected using "Bluetooth"

Proceed to "Portable Player cannot be Registered"

Proceed to "Portable Player cannot be Connected Manually/ Automatically"

Replace radio receiver assembly

Click here

Sound of portable player cannot be heard from speakers, or sound is low

Proceed to "Sound of Portable Player cannot be Heard from Speakers or Sound is Low"

Replace radio receiver assembly

Portable player does not play even after "Bluetooth" audio mode is selected

Proceed to "Does not Play even after Bluetooth Audio Mode is Selected"

Replace radio receiver assembly

Portable player does not play

Proceed to "Does not Play even after Bluetooth Audio Mode is Selected"

Replace radio receiver assembly

Track information such as track number, track name and elapsed play time is not displayed

Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"

Replace radio receiver assembly

Operation switches for portable player such as play, pause, repeat, random and scan are not displayed

Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"

Replace radio receiver assembly (w/ Accessory Meter)

Battery condition of portable player is not displayed

Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"

Replace radio receiver assembly

"Bluetooth" signal condition is not displayed

Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"

Replace radio receiver assembly

Portable player cannot pause, select files, fast forward, rewind, random play or scan

Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"

Replace radio receiver assembly

Noise occurs or sound skips when portable player plays

Proceed to "Noise Occurs or Sound Skips when Portable Player Plays"

Inspect noise filter

-

Replace radio receiver assembly

Registered device cannot be deleted

Proceed to "Registered Device cannot be Deleted"

Replace radio receiver assembly

  • *: w/ "Bluetooth" Audio Function

Table 5. USB Audio System Function

Symptom

Suspected Area

Link

USB audio sound cannot be heard or sound quality is bad (Stereo jack is used)

Proceed to "Multi-media Interface ECU Power Source Circuit"

Proceed to "Sound Signal Circuit between Radio Receiver and Multi-media Interface ECU"

Proceed to "Sound Signal Circuit between Multi-media Interface ECU and Stereo Jack Adapter"

Proceed to "Mute Signal Circuit between Radio Receiver and Multi-media Interface ECU"

Replace No. 1 stereo jack adapter assembly

Replace multi-media interface ECU

Replace radio receiver assembly

USB device or "iPod" is not recognized

Proceed to "USB Audio System Recognition/Play Error"

Proceed to "Sound Signal Circuit between Multi-media Interface ECU and Stereo Jack Adapter"

Replace No. 1 stereo jack adapter assembly

Replace multi-media interface ECU

Track information such as track, artist and album names are not displayed

Proceed to "USB Audio System Recognition/Play Error"

Proceed to "Sound Signal Circuit between Multi-media Interface ECU and Stereo Jack Adapter"

Replace No. 1 stereo jack adapter assembly

Replace multi-media interface ECU

USB device or "iPod" is recognized but cannot play or play in a sorted order

Proceed to "USB Audio System Recognition/Play Error"

Proceed to "Sound Signal Circuit between Multi-media Interface ECU and Stereo Jack Adapter"

Replace No. 1 stereo jack adapter assembly

Replace multi-media interface ECU