ENTRY AND START SYSTEM(for Entry Function) All Door Entry Lock/Unlock Functions do not Operate, but Wireless Functions Operate

DTC Code DTC Name
All Door Entry Lock/Unlock Functions do not Operate, but Wireless Functions Operate

DESCRIPTION

When the wireless operation can be used to lock and unlock the doors, communication between the door control receiver and certification ECU (smart key ECU assembly) is normal. If the entry lock and unlock functions do not operate, the entry cancel function may be set through the customize function, there may be communication problems between the electrical key transmitter sub-assembly and vehicle, or there may be wave interference.

CAUTION / NOTICE / HINT

Note:

  • The entry and start system (for Entry Function) uses a multiplex communication system (LIN communication system) and the CAN communication system. Inspect the communication function by following How to Proceed with Troubleshooting (Click here). Troubleshoot the entry and start system (for Entry Function) after confirming that the communication systems are functioning properly.

  • When using the GTS with the vehicle power switch off, connect the GTS to the vehicle and turn a courtesy light switch on and off at intervals of 1.5 seconds or less until communication between the GTS and the vehicle begins. Then select the Model Code "KEY REGIST" under manual mode and enter the following menus: Body Electrical / Entry&Start. While using the GTS, periodically turn a courtesy light switch on and off at intervals of 1.5 seconds or less to maintain communication between the GTS and the vehicle.

  • Check that there are no electrical key transmitter sub-assemblies in the vehicle.

  • Before performing the inspection, check that DTC B1242 (wireless door lock control) is not output.

    Click here

  • Before replacing the certification ECU (smart key ECU assembly) or electrical key transmitter sub-assembly, refer to the entry and start system (for Entry Function) precaution.

    Click here

  • After repair, confirm that no DTCs are output by performing the "DTC Output Confirmation Operation".

PROCEDURE

  1. CHECK FOR DTC

    1. Check for DTCs.

      Click here

      Body Electrical > Entry&Start > Trouble Codes

    Result

    Proceed to

    DTC is not output

    DTC is output
    DTC is output

    GO TO DIAGNOSTIC TROUBLE CODE CHART

    Click here

    DTC is not output

  2. READ VALUE USING GTS (AUTO ENTRY CANCEL SW)

    1. Connect the GTS to the DLC3.

    2. Turn the power switch on (IG).

    3. Turn the GTS on.

    4. Enter the following menus: Body Electrical / Entry&Start / Data List.

    5. Read the Data List according to the display on the GTS.

      Body Electrical > Entry&Start > Data List

      Tester Display

      Measurement Item

      Range

      Normal Condition

      Diagnostic Note

      Auto Entry Cancel SW

      Entry cancel function setting

      OFF or ON

      Mode status displayed

      ON: Entry and start system canceled

      OFF: Entry and start system not canceled

      The default setting for the entry cancel function is OFF. If the customer requests that the entry and start system functions (locking and unlocking the doors while carrying the electrical key transmitter sub-assembly, etc.) be canceled, the setting can be changed through the customize function.*

      Body Electrical > Entry&Start > Data List

      Tester Display

      Auto Entry Cancel SW
      Tip:

      If the Data List cannot be read, check the value by performing manual operation of the customize function.

      Click here

    Result

    Result

    Proceed to

    Entry door lock function cancel is OFF

    A

    Entry door lock function cancel is ON

    B
    B

    PERFORM CUSTOMIZE SETTING

    Click hereClick here

    A

  3. CHECK WAVE ENVIRONMENT

    1. Move the electrical key transmitter sub-assembly as described below and perform the operation inspection.

      Tip:

      • When the electrical key transmitter sub-assembly is brought near the front door outside handle assembly (for driver door) or electrical key antenna, the possibility of wave interference decreases, and it can be determined if wave interference is causing the problem symptom.

      • The transmitting wave of the wireless function and entry function are the same, but the wave logic is different. As a result, it is possible that only the wireless function or only the entry function is affected by wave interference.

      1. B340881C01

        *a

        Approximately 0.3 m (0.984 ft.)

        Bring the electrical key transmitter sub-assembly approximately 0.3 m (0.984 ft.) from the front door outside handle assembly (for driver door) and perform a driver door entry lock and unlock operation check (for LHD).

        Note:

        If the electrical key transmitter sub-assembly is brought within 0.2 m (0.656 ft.) of the door handle, communication may not be possible.

      2. B340882C01

        *a

        Approximately 0.3 m (0.984 ft.)

        Bring the electrical key transmitter sub-assembly approximately 0.3 m (0.984 ft.) from the front door outside handle assembly (for driver door) and perform a driver door entry lock and unlock operation check (for RHD).

        Note:

        If the electrical key transmitter sub-assembly is brought within 0.2 m (0.656 ft.) of the door handle, communication may not be possible.

      3. B340882C08

        *a

        Approximately 0.3 m (0.984 ft.)

        Bring the electrical key transmitter sub-assembly approximately 0.3 m (0.984 ft.) from the front door outside handle assembly (for front passenger door) and perform a front passenger door entry lock and unlock operation check (for LHD).

        Note:

        If the electrical key transmitter sub-assembly is brought within 0.2 m (0.656 ft.) of the door handle, communication may not be possible.

      4. B340881C02

        *a

        Approximately 0.3 m (0.984 ft.)

        Bring the electrical key transmitter sub-assembly approximately 0.3 m (0.984 ft.) from the front door outside handle assembly (for front passenger door) and perform a front passenger door entry lock and unlock operation check (for RHD).

        Note:

        If the electrical key transmitter sub-assembly is brought within 0.2 m (0.656 ft.) of the door handle, communication may not be possible.

      5. B340888C01

        *a

        Approximately 0.3 m (0.984 ft.)

        Bring the electrical key transmitter sub-assembly approximately 0.3 m (0.984 ft.) from the electrical key antenna (outside luggage) and perform a back door open function check.

        Note:

        If the electrical key transmitter sub-assembly is brought within 0.2 m (0.656 ft.) of the rear bumper, communication may not be possible.

        Tip:

        • If the inspection result is that the problem only occurs in certain locations or at certain times of day, the possibility of wave interference is high. Also, added vehicle components may cause wave interference. If installed, remove them and perform the operation check.

        • If wave interference seems to be the likely cause of the problem, ask the customer if the problem occurs in specific locations.

        • Move the vehicle to a different location, perform the following procedure and check if the symptoms can be reproduced.

        • If a tool for checking electric waves, such as a signal strength meter, is available, move around the area while observing both the LF band (used by the vehicle antenna to form the detection area) and RF band (used by the electrical key transmitter sub-assembly for transmission) to check for locations where there is wave interference.

    Result

    Proceed to

    All operation checks fail

    All operation checks are normal

    Some operation checks are normal
    All operation checks are normal

    AFFECTED BY WAVE INTERFERENCE

    Some operation checks are normal

    GO TO OTHER PROBLEM (PROCEED TO PROBLEM SYMPTOMS TABLE FOR EACH DOOR)

    Click hereClick here

    All operation checks fail

  4. CHECK KEY DIAGNOSTIC MODE

    1. Check the following antennas in key diagnostic mode.

      Click hereClick here

    2. Select either channel 1 or channel 2 and perform the key diagnostic mode inspection for each channel.

      Tip:

      If the buzzer sounds with [CH1] displayed but not with [CH2], the electrical key transmitter sub-assembly cannot be detected by channel 2 due to a malfunction, such as wave interference.

      1. B340881C01

        *a

        0.7 to 1 m (2.30 to 3.28 ft.)

        Check the electrical key antenna (for driver door) (for LHD):

        When the electrical key transmitter sub-assembly is brought within 0.7 to 1 m (2.30 to 3.28 ft.) of the front door outside handle assembly (for driver door), check that the wireless door lock buzzer sounds.

        Body Electrical > Entry&Start > Utility

        Tester Display

        Communication Check(Key Diag Mode)
      2. B340882C01

        *a

        0.7 to 1 m (2.30 to 3.28 ft.)

        Check the electrical key antenna (for driver door) (for RHD):

        When the electrical key transmitter sub-assembly is brought within 0.7 to 1 m (2.30 to 3.28 ft.) of the front door outside handle assembly (for driver door), check that the wireless door lock buzzer sounds.

        Body Electrical > Entry&Start > Utility

        Tester Display

        Communication Check(Key Diag Mode)
      3. B340882C01

        *a

        0.7 to 1 m (2.30 to 3.28 ft.)

        Check the electrical key antenna (for front passenger door) (for LHD):

        When the electrical key transmitter sub-assembly is brought within 0.7 to 1 m (2.30 to 3.28 ft.) of the front door outside handle assembly (for front passenger door), check that the wireless door lock buzzer sounds.

        Body Electrical > Entry&Start > Utility

        Tester Display

        Communication Check(Key Diag Mode)
      4. B340881C01

        *a

        0.7 to 1 m (2.30 to 3.28 ft.)

        Check the electrical key antenna (for front passenger door) (for RHD):

        When the electrical key transmitter sub-assembly is brought within 0.7 to 1 m (2.30 to 3.28 ft.) of the front door outside handle assembly (for front passenger door), check that the wireless door lock buzzer sounds.

        Body Electrical > Entry&Start > Utility

        Tester Display

        Communication Check(Key Diag Mode)
      5. B340888C01

        *a

        0.7 to 1 m (2.30 to 3.28 ft.)

        Check the electrical key antenna (outside luggage):

        When the electrical key transmitter sub-assembly is brought within 0.7 to 1 m (2.30 to 3.28 ft.) of the electrical key antenna (outside luggage), check that the wireless door lock buzzer sounds.

        Body Electrical > Entry&Start > Utility

        Tester Display

        Communication Check(Key Diag Mode)
      6. B340886C01

        *a

        Inspection Point

        Check the No. 1 indoor electrical key antenna (front floor):

        When the electrical key transmitter sub-assembly is at either inspection point, check that the wireless door lock buzzer sounds.

        Body Electrical > Entry&Start > Utility

        Tester Display

        Communication Check(Key Diag Mode)
      7. B340887C01

        *a

        Inspection Point

        Check the No. 2 indoor electrical key antenna (rear floor):

        When the electrical key transmitter sub-assembly is at either inspection point, check that the wireless door lock buzzer sounds.

        Body Electrical > Entry&Start > Utility

        Tester Display

        Communication Check(Key Diag Mode)
      8. B340884C01

        *a

        Inspection Point

        Check the No. 3 indoor electrical key antenna (inside luggage):

        When the electrical key transmitter sub-assembly is at either inspection point, check that the wireless door lock buzzer sounds.

        Body Electrical > Entry&Start > Utility

        Tester Display

        Communication Check(Key Diag Mode)

        OK

        Wireless door lock buzzer sounds.

    Result

    Proceed to

    All diagnostic mode inspections fail

    Some diagnostic mode inspections fail (door)

    Some diagnostic mode inspections fail (interior)

    Some diagnostic mode inspections fail (outside luggage)

    All diagnostic mode inspections are normal
    Some diagnostic mode inspections fail (door)

    GO TO OTHER PROBLEM (PROCEED TO PROBLEM SYMPTOM TABLE FOR EACH DOOR)

    Click hereClick here

    Some diagnostic mode inspections fail (interior)

    GO TO OTHER PROBLEM

    Click hereClick here

    Some diagnostic mode inspections fail (outside luggage)

    GO TO OTHER PROBLEM

    Click hereClick here

    All diagnostic mode inspections are normal

    REPLACE CERTIFICATION ECU (SMART KEY ECU ASSEMBLY)

    All diagnostic mode inspections fail

  5. INSPECT ELECTRICAL KEY TRANSMITTER SUB-ASSEMBLY

    1. Check if there is another electrical key transmitter sub-assembly available that is already registered to the vehicle.

    Result

    Result

    Proceed to

    Another registered electrical key transmitter sub-assembly is not available

    A

    Another registered electrical key transmitter sub-assembly is available

    B
    B

    CHECK ENTRY DOOR LOCK OPERATIONClick here

    A

  6. ELECTRICAL KEY TRANSMITTER SUB-ASSEMBLY REGISTRATION (NEW ELECTRICAL KEY TRANSMITTER SUB-ASSEMBLY)

    1. Register a new electrical key transmitter sub-assembly.

      Tip:

      Refer to Service Bulletin.

    Result

    Proceed to

    NEXT
    NEXT

  7. CHECK ENTRY DOOR LOCK OPERATION

    1. Check the operation of the entry lock function.

      Click hereClick here

      OK

      Entry lock function operates normally.

    Result

    Proceed to

    OK

    NG
    OK

    END (ELECTRICAL KEY TRANSMITTER SUB-ASSEMBLY WAS DEFECTIVE)

    NG

    REPLACE CERTIFICATION ECU (SMART KEY ECU ASSEMBLY)