NAVIGATION SYSTEM Portable Player cannot be Connected Manually/Automatically

DTC Code DTC Name
Portable Player cannot be Connected Manually/Automatically

CAUTION / NOTICE / HINT

Tip:

Some versions of "Bluetooth" compatible audio players may not function properly, or the functions may be limited using the navigation ECU, even if the portable audio player itself can play files.

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PROCEDURE

  1. CHECK CONNECTED DEVICE SETTINGS

    1. Check if the portable player is registered as a connected device.

      Note:

      If a cellular phone is used as a portable player, it must be registered independently from the registration that is performed for the hands-free system.

      Tip:

      Only 4 portable players can be registered.

    Result

    Result

    Proceed to

    The portable player is registered as a connected device.

    A

    The portable player is not registered as a connected device.

    B
    B

    REGISTER PORTABLE PLAYER AS CONNECTED DEVICE

    A

  2. CHECK SYMPTOMS

    1. Check the connection condition between the portable player and navigation ECU.

      Tip:

      The portable player cannot be connected under any of the following conditions:

      • The portable player is connected to another device.

      • The portable player is connected to the radio and display receiver assembly using the hands-free function.

      • The navigation ECU has cleared the portable player registration.

      • The portable player is off.

    Result

    Result

    Proceed to

    The portable player cannot be connected automatically.

    A

    The portable player cannot be connected manually.

    B
    B

    CHECK PORTABLE PLAYER STATUSClick here

    A

  3. CHECK AUTOMATIC CONNECTION SETTINGS

    1. Check the automatic connection settings of the "Bluetooth" audio.

      1. Check that the "Bluetooth" connection is on.

        OK

        "Bluetooth" connection is on.

    Result

    Proceed to

    OK

    NG
    NG

    CHANGE "Bluetooth" POWER TO "On"

    OK

  4. CHECK PORTABLE PLAYER STATUS

    1. Check the status of the portable player.

      1. Check that the portable player is not in standby mode.

      2. Check that the portable player is not connected to another device (headphones etc.).

        OK

        The portable player is not in standby mode and not connected to another device (headphones etc.).

    Result

    Proceed to

    OK

    NG
    NG

    TAKE PORTABLE PLAYER OUT OF STANDBY MODE AND DISCONNECT OTHER DEVICES (HEADPHONES etc.)

    OK

  5. CHECK USING ANOTHER "Bluetooth" AUDIO COMPATIBLE VEHICLE OF SAME MODEL

    1. Check if the portable player can be connected manually/automatically on another "Bluetooth" audio compatible vehicle of the same model.

      OK

      The portable player can be connected manually/automatically.

    Result

    Proceed to

    OK

    NG
    NG

    PORTABLE PLAYER IS NOT COMPATIBLE

    OK

  6. REMOVE ADDITIONAL DEVICES WHICH USE RADIO WAVES

    1. Remove additional devices which use radio waves.

    2. Check if the portable player can be connected manually/automatically.

      OK

      The portable player can be connected manually/automatically.

    Result

    Proceed to

    OK

    NG
    OK

    END

    NG

    PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE

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